BlackStill Consulting | ISO/IEC 20000 | ISO/IEC 27001

Business Continuity Management System (BCMS) Assessment Service

This assessment service is based on the requirements within ISO 22301, the Business Continuity Management System standard. The evidence gathered through interviews, observations and reviews are mapped against the requirements of the standard and used to baseline the organisation.

This assessment is beneficial to organisation’s considering adopting ISO 22301, or who have undertaken the necessary work in preparation for the formal ISO 22301 certification. It is also ideal for organisations who simply wish to benchmark themselves against the requirements of the standard.

Our BCMS Assessment Service enables organisations to identify opportunities to:

Proactively identify the impacts of an operational disruption;
Have in place an effective response to disruptions which minimise the impact on the organisation;
Be able to demonstrate a credible response through a process of exercising;
Enhance its reputation; and
Potentially gain a competitive advantage.

Business Continuity Consulting

Gap Analysis to assess existing Business Continuity capability against Best Practice;
Assistance with the development of a strategy to support business requirements;
The implementation of best practice policies, processes and controls based on the ISO 22301 International Standard;
Improvement Programme planning and guidance;
Awareness and communication to ensure that proposed changes are successful;
Assist clients seeking ISO 22301 certification to prepare for certification and surveillance audits;
Internal audit services post certification.

Quality Management (QMS) Assessment Service

This assessment is beneficial to organisations considering adopting ISO 9001, or who have undertaken the necessary work in preparation for the formal ISO 9001 certification. It is also ideal for organisations who simply wish to baseline their current processes and who are looking for opportunities to improve.

Our QMS Assessment Service enables organisations to identify opportunities to:

Identify and reduce risks;
Enhance services and products, through increased efficiency and effectiveness;
Improve customer satisfaction;

Quality Management Consulting

Gap Analysis to assess existing capability;
Assistance with the development of a strategy to support business requirements;
The implementation of best practice processes that meet the requirements of the ISO 9001 International Standard;
Improvement Programme planning and guidance;
Awareness and communication to ensure that proposed changes are successful;
Assist clients seeking ISO 9001 certification to prepare for certification and surveillance audits;
Internal audit services post certification.

IT Service Management (ITSM) Assessment Service

This assessment service is based on the requirements within ISO/IEC 20000, the IT Service Management standard. It can include all of the ISO/IEC 20000 processes or can be tailored for specific processes. The evidence gathered through interviews, observations and reviews are mapped against the requirements of the standard and used to baseline the service provider organisation.

This assessment is beneficial to organisation’s considering adopting ISO/IEC 20000, or who have undertaken the necessary work in preparation for the formal ISO/IEC 20000 certification. It is also ideal for organisations who simply wish to baseline their current service management processes and who are looking for opportunities to improve.

Our ITSM Assessment Service enables organisations to identify opportunities to:
• Reduce costs;
• Identify and reduce service risks;
• Enhance service levels, through increased efficiency and effectiveness;
• Improve alignment of IT to business needs.

Information Security Management System (ISMS) Assessment Service

This assessment service is based on the requirements within ISO/IEC 27001, the Information Security Management System standard. The evidence gathered through interviews, observations and reviews are mapped against the requirements of the standard and used to baseline the organisation.

This assessment is beneficial to organisation’s considering adopting ISO/IEC 27001, or who have undertaken the necessary work in preparation for the formal ISO/IEC 27001 certification. It is also ideal for organisations who simply wish to benchmark themselves against the requirements of the standard.

Our ISMS Assessment Service enables organisations to identify opportunities to:

Identify risks and implement appropriate controls;
Assure staff, customers, partners and suppliers that their data is safe;
Protect your intellectual property;
Improve alignment of IT to business needs.

IT Governance ISO/IEC 38500

We assist clients with the design and implementation of processes and controls to ensure the effective, efficient and acceptable use of Information Technology within their organisation.

Using guidance provided in the international standards ISO/IEC 38500 (Corporate Governance of IT), ISO/IEC 27001 (Information Security Management System) and ISO/IEC 20000 (IT Service Management) we help clients to ensure that their IT Services are:

Based on clear strategic objectives and are aligned with current and future business needs;
Compliant with internal policies and standards;
Compliant with legal and contractual obligations;
Effectively and efficiently sourced and delivered;
Continually reviewed and improved.

BlackStill

Consulting Services Limited

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